Customer Experience Associate

Local Part-Time Job Overview: Springfield

Primary Details

• Required Experience: No prior experience necessary.
• Job Title: Customer Experience Associate – Flexible Part-Time Role
• Employer: Target (Hiring for part-time roles in Springfield)
• Posted: Recently listed part-time job.
• Based in: Springfield, IL (our main Springfield branch)
• This part-time role in Springfield is an excellent opportunity for professionals skilled in relevant skills.
• Our Target part-time team in Springfield, IL is growing.
• Benefit from working part-time in Springfield, a key hub for the Retail Operations industry.

Salary and Benefits

• Compensation (Part-Time): $17-$20/Hour (approx. $22.6k/Year)
• Benefits: Eligible part-time team members may receive select benefits.
• A supportive local team and part-time friendly culture in Springfield.

Position Scope

• Apply your your professional skills skills in a flexible part-time role at our Springfield location.

Create Joyful Checkout and Service Experiences

About Target

At Target, we believe in bringing joy to everyday life. Our mission is to make sure every single guest leaves our store happier than when they arrived. The Customer Experience Associate is the vital link that ensures every touchpoint—from the entrance to the exit—is seamless. When you join our bullseye family, you are stepping into a dynamic, fast-paced retail environment where your positivity creates memorable shopping trips.

Job Summary

We are actively seeking friendly, reliable, and empathetic individuals to join our Guest Advocate team. As a Customer Experience Associate, you will be the welcoming face of Target, entrusted with mastering the checkout process, the service desk, and Drive Up operations. You will serve as an overarching service ambassador, delivering the signature joy and efficiency that sets Target apart in the retail industry. This is a highly active role perfect for those who love variety in their workday.

Comprehensive Responsibilities

• Omnichannel Delivery: Run digital orders out to guest vehicles in our designated Drive Up zones with incredible speed and a friendly greeting.
• Fast-Paced Checkout: Process guest transactions swiftly and accurately at the front lanes, promoting the Target Circle rewards program.
• Guest Solutions: Utilize rigorous training to respond to guest inquiries at the Guest Services desk, processing returns and exchanges with empathy.
• Vibe Management: Keep the front of the store immaculate, collect stray shopping carts, and ensure the entrance is always welcoming and safe.

Industry-Leading Benefits & Salary

We ensure our frontline team members are supported from day one:

• Salary: Competitive starting pay of $16.00 to $19.00 per hour.
• Exclusive Discounts: Enjoy a permanent 10% discount at Target stores and Target.com, plus an additional 20% discount on wellness products.
• Debt-Free Education: Access to our Guild Education program, offering tuition-free undergraduate and certificate programs.
• Health Coverage: Comprehensive medical, dental, and vision insurance for eligible team members.

Requirements & Qualifications

• Must be at least 16 years of age (with valid work permit) or 18 years of age upon application.
• No prior retail or customer service experience required—we provide extensive training.
• Must possess an incredibly friendly, outgoing personality and a genuine desire to help people.
• Ability to stand for extended periods, walk briskly for Drive Up deliveries, and comfortably lift up to 40 pounds.