Floor Associate
Role Based in Westfield
Fast Facts
- Salary: $17-$20/Hour (approx. $38.9k/Year)
- Benefits: Eligible team members receive standard benefits.
- This role centers on your professional skills within the Retail Operations space in Westfield.
- Clear growth pathways at our Westfield office.
- Urgency: Immediate consideration in Westfield.
- Job Title: Floor Associate
- Experience: Entry-Level (Training in Westfield).
- Based in: Westfield, MA (a vibrant local hub)
- Hiring Organization: Lowe's Companies, Inc.
- This Westfield-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Lowe's Companies, Inc. team in Westfield, MA is growing.
- Benefit from working in Westfield, a key hub for the Retail Operations industry.
Inspire and Guide Our Homeowners
About Lowe's
At Lowe's, our mission is to deliver the right home improvement products with the best service and value across every channel and community we serve. The Floor Associate (Customer Service Associate - Sales Floor) is the vital link between our products and our customers' projects. When you embark on a career in retail jobs with Lowe's, you are joining a blue-vested family dedicated to helping people love where they live.
Job Summary
We are actively seeking knowledgeable, outgoing, and highly approachable individuals to join our sales floor team. As an entry-level Floor Associate, you will be stationed in key departments like Hardware, Paint, or Seasonal. You will serve as a project ambassador, delivering the signature inspiration and helpfulness that sets Lowe's apart in the home improvement industry. This is an engaging role perfect for those who love DIY projects and interacting with people.
Comprehensive Responsibilities
- Proactive Engagement: Approach browsing customers in the aisles to offer personalized project advice, locate specific tools, and suggest necessary materials.
- Department Upkeep: Execute continuous floor recovery, ensuring shelves are fully stocked, products are faced forward, and displays are neat and clean.
- Service Execution: Perform department-specific services safely, such as mixing custom paint, cutting blinds, cutting wire/chain, or duplicating keys.
- Cross-Selling: Suggest complementary products (e.g., paint rollers with paint, screws with power drills) to build customer baskets and ensure they only have to make one trip.
Industry-Leading Benefits & Salary
Your helpfulness and salesmanship are heavily rewarded:
- Salary: Competitive starting pay of $15.50 to $18.50 per hour.
- Winning Together Bonus: Participate in our profit-sharing program, earning bonuses when your store meets its operational and sales targets.
- Exclusive Discounts: Generous employee discount on Lowe's merchandise to help fund your own home improvement projects.
- Health Coverage: Comprehensive medical, dental, and vision insurance for eligible full-time and part-time associates.
Requirements & Qualifications
- Must be at least 18 years of age upon application.
- No prior retail or hardware experience required—we will teach you the product knowledge you need to succeed.
- Must possess a genuine passion for customer service, a strong work ethic, and a highly friendly demeanor.
- Physical capability to stand, walk on concrete floors, bend, and lift up to 40 pounds continuously during a shift.
Frequently Asked Questions
How much does the Floor Associate position pay at Lowe's Companies, Inc.?
This role offers a pay range of $17 - $20. Actual compensation may vary based on experience, shift, and location within Westfield.
Where is this Floor Associate job located?
This position is based in Westfield, MA. Lowe's Companies, Inc. has facilities throughout the region, but this specific opening is in Westfield.
Do I need prior experience to apply for this Floor Associate job?
No prior experience is required. Lowe's Companies, Inc. provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Floor Associate role?
Part-time positions at Lowe's Companies, Inc. generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Lowe's Companies, Inc. offer for this position?
Lowe's Companies, Inc. provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Lowe's Companies, Inc. provide training for new hires?
Yes, Lowe's Companies, Inc. provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
